We accept online orders to shipping addresses in Europe and worldwide. Delivery charges are complimentary on orders shipping in the Netherlands, with a merchandise total of €500 or more. Free shipping is applied automatically during checkout for all qualifying orders (no promo codes are necessary), less than €500 a flat rate of €10, rest of Europe flat rate of €25 delivery fee. Orders from Asia, North America, New Zealand, and Australia a flat rate of €50 delivery fee for international shipping and insurance. Anywhere else a flat rate of €100. For delivery outside of the European Union, you may incur import duties and taxes which are levied once the package has reached the destination country. Please allow 5 to 10 days to receive your order. You may verify the status of your order and delivery by contacting Binenbaum Antiques & Jewelry. To ensure the secure delivery of your order, we will ship your order using a carrier that we have selected. We will not ship orders to post office boxes.
Articles purchased online are accepted for refund or exchange if returned to our shop address, in perfect condition within 30 days, accompanied by your original packaging and documentation.
All products shipped from our shop are carefully checked, tested, inspected and packaged before leaving our shop. Shipping errors and/or damage must be reported to Binenbaum Antiques & Jewelry and to Carrier upon receipt of shipment. This is imperative in order to perfect any claims to the carrier, and no deviation will be accepted.
Please follow the instructions included with your package and for your reassurance, ensure the goods adequately during transit. Binenbaum Antiques & Jewelry will not be liable for returns that fail to arrive.
If you have any questions or need advice on shipping arrangements, please email Binenbaum Antiques & Jewelry on email@example.com or call +31 (0) 20 4220648. Our hours of business are daily from 11:00 to 18:00, Sunday from 12:00 to 17:00 (GMT + 1:00); closed Public Holidays.
You may also return your item at our retail store. Nw Spiegelstraat 45, 1017 DC Amsterdam, Open daily from 11:00 to 18:00, Sunday from 12:00 to 17:00 (GMT + 1:00).
A refund will be made to the purchaser upon request if payment has been received.
No returns will be accepted without a Binenbaum Antiques & Jewelry Return Authorization Form.
The Return Authorization Form is available on our website at https://www.binenbaum.com/return-form.
Please note the following exceptions
* jewelry that we altered or personally made according to a client’s designs are NOT returnable.